Clemency Wright Consulting, based in Newcastle, provide keywording services for the digital media industry including stock photography libraries, publishers and online retailers. They train and manage a team of freelance keyworders to deliver high quality global keywording projects.

Business Need

In order to scale-up the business rapidly it was essential to develop a successful growth strategy that maximised efficiency in the business.

Solutions

Sphera Consulting were appointed, with support from the North East Business Support Fund, to develop internal resources as well as introduce vigorous processes to maximise efficiency. Sphera worked with Clemency Wright to develop a plan for growth based upon sales processes and resource management, to enable a rapid expansion of the business.

Impact

Since working with Sphera Consulting the business has more than doubled turnover and grown the freelance team by 600%. New projects have been successfully implemented with the existing client base, thus maximising sales opportunities. The business is also well positioned for further growth with the processes and resources in place to actively market to new clients.

Visit http://www.clemency.co.uk/ to see more.

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