The last time you had a register taken may be a few years ago however a business a risk register is vital in considering your risks, planned actions and mitigation should the worst happen. Each business needs to decide what the individual risks are, this senior meeting is often tabled and then postponed for immediate operational concerns.

How do you get from providing good customer service to providing a great customer experience? Why not try walking in your customers’ shoes. Think about their journey and every touch point they experience with your offer.

Following processes help stabilise our professional well-being – it provides purpose, structure and a useful tool to measure individual and business effectiveness.

In the current economic climate, it's more important than ever for businesses to find ways to stand out, streamline their operations, and rethink their approaches. Yet as many struggle to stay ahead of the competition, or even stay viable, the day-to-day activities are more than enough to grapple with – especially for small businesses where managers tend to wear several hats.

Whatever the motivation that brings the dream of self-employment into reality, we’ve developed 10 top tips to get you thinking about your way forward.


Register your business as an NBSL provider and stay up to date with the latest funding information.

If you provide business support services like marketing, business planning, human resources or financial planning find out how you could register with us to offer a grant of up to £3200 to your clients for work that you do for them.

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Our Programmes

From start up to growth.

Our unique support programmes can provide help no matter what stage your business is at.